1. Introduction
TeachPlan Pty Ltd ("TeachPlan", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lesson planning platform.
This policy applies to information collected through our website at teachplan.app and our web application (collectively, the "Service").
We are an Australian company and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Full name
- Profile photo (optional)
- School or organisation name (if provided)
2.2 Teaching Content
As you use TeachPlan, you create and store:
- Lesson plans and program documents
- Class and timetable information
- Teaching resources and files you upload
- Reflections and notes
- Curriculum linking and coverage data
2.3 Usage Data
We automatically collect:
- Device and browser information
- IP address and approximate location
- Pages visited and features used
- Error logs and performance data
2.4 Information We Do Not Collect
TeachPlan is designed for teachers only. We do not collect or store:
- Student names or personal information
- Student grades or assessment results
- Any personally identifiable information about students or parents
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your account registration and authentication
- Send transactional emails (password resets, notifications)
- Respond to your support requests
- Analyse usage patterns to improve our product
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Third-Party Services
We use trusted third-party services to operate TeachPlan. These services have access to your information only as necessary to perform their functions:
| Service | Purpose | Data Shared |
|---|---|---|
| Clerk | Authentication | Email, name, profile photo |
| Supabase | Database & File Storage | All teaching content |
| Sentry | Error Tracking | Error logs (PII masked) |
| Resend | Transactional Email | Email addresses |
| Vercel | Hosting & Analytics | Performance metrics, IP addresses |
Each of these services maintains their own privacy policies and security practices. We have selected providers that meet our standards for data protection.
5. Data Storage and Security
Your data is stored securely using industry-standard practices:
- All data is encrypted in transit using TLS 1.2 or higher
- Database access is protected by Row-Level Security (RLS)
- We use secure authentication with optional multi-factor authentication
- Regular security audits and vulnerability assessments
- Data is stored on servers located in Australia and the United States
While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under Australian Privacy Principles and applicable laws, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Portability: Export your teaching content in standard formats
- Objection: Object to processing of your data for marketing purposes
To exercise any of these rights, please contact us at privacy@teachplan.app.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in (essential cookies from Clerk authentication)
- Remember your preferences
- Understand how you use our Service (analytics via Vercel)
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
8. Data Retention
We retain your data as follows:
- Account data: Retained while your account is active, plus 30 days after deletion request
- Teaching content: Retained while your account is active; deleted upon account deletion
- Usage logs: Retained for up to 90 days for security and debugging purposes
- Backup data: Retained for up to 30 days after primary data deletion
9. Children's Privacy
TeachPlan is designed for educators and is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top
- Sending an email notification for significant changes (if you have an account)
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@teachplan.app
- General enquiries: hello@teachplan.app
For complaints about how we handle your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.